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General Policies

Shipping Policy

  • All orders will be charged shipping at the indicated shipping price on the invoice.

“Ship To” Policy

  • We can only ship to addresses only- We cannot ship to P.O. Boxes.

International And USA Orders

  • The shipping rates will be shown when an order is placed.

Order Processing

  • All Orders will be processed within 1 to 2 business days of receipt.

  • All items not available at the time of shipping will be shipped at a later date with no additional shipping cost.

  • If the item is back ordered beyond a 30 day period, we will refund the funds to the method of payment with our regrets.

Pricing Policy

  • All Prices posted on the website at the time of the order will be considered the price.

  • Items that are ordered after a price change will be charged at the new price.

  • If a supplier lowers their price that saving(s) will passed on to the client.

  • “Specials” that are offered from time to time will be limited to the dates indicated on the website and will be reflected on the receipt.

  • If the item is back ordered beyond a 30 day period, we will refund the purchase to the method of payment with our regrets.

  Defective/Damaged Return Policy

  • Sprouting World guarantees your merchandise will arrive in brand-new, perfect, working condition. We take pride in our shipping and packaging, in the unlikely event that you receive an item that has been damaged in shipping notify us within 7 days.  we will replace the item at no cost to you.

  • In the unlikely event that your sprouting unit becomes defective we will replace the item at no cost to you.  We will need a picture of the defect and may need to have it returned to us.  It is important to us to maintain standard of our products.

  • If you are present at time of delivery and the box or packaging appears damaged, please inspect the actual item for damage before accepting it (the carrier will wait for you and allow you to inspect the item).

  • Please contact us via Email or phone.

  • We will contact you and determine the best recourse to correct the problem

  • Note: For your protection, we recommend that you use a traceable method of shipment that can provide you with delivery confirmation. We also recommend that the item be shipped insured. Sprouting World is not responsible for lost or damaged returns.

Questions?